Frequently Asked Questions

Where do you ship?

We currently ship within the contiguous United States. At this time, we're unable to ship to Alaska, Hawaii, Puerto Rico, or other U.S. territories. Local delivery may also be available within select areas of New York City.

If you have any questions about shipping, we'd be happy to help.

How long will my order take to arrive?

Orders are typically processed within 2–5 business days. Shipping times vary depending on the destination and the shipping method selected at checkout.

Can I schedule my gift to arrive on a specific date?

Yes! For local deliveries within select areas of New York City, we're happy to schedule delivery for your preferred date whenever possible.

For nationwide shipping, while we can't guarantee a specific delivery date due to carrier transit times, we'll always do our best to ensure your gift arrives as close as possible to your requested date.

Do you offer corporate gifting?

Yes. We offer curated gifting solutions for businesses, client appreciation, employee onboarding, events, and more. Please contact us for custom orders to florandashny@gmail.com

What if my order arrives damaged?

If your order arrives damaged or there's an issue with your shipment, please contact us within 48 hours of delivery. We'll work with you to make it right.

Can I send a gift directly to the recipient?

Of course! Simply enter the recipient's shipping address at checkout, and we'll send your gift directly to them.

What is your return policy?

We do not to accept returns or exchanges, but If your order arrives damaged, incorrect, or if something isn't quite right, please contact us within 48 hours of delivery at florandashny@gmail.com. We'll do everything we can to make it right.